Privacy Policy – App – Eudaimonia Recovery Homes
Table of Contents
Our Privacy Policy
Effective date: December 09, 2011
Nova Recovery Center (“we,” “us” or “our”) respects your privacy. We’ve developed a Privacy Policy that covers how we collect, use, and protect your information and how you can correct inaccuracies in the contact information you provide. Please take time to familiarize yourself with our privacy practices and let us know if you have questions. We’ll be happy to answer them.
By visiting and using www.novarecoverycenter.com (our website), you indicate your acceptance of this Privacy Policy and the collection, management, and use of your personal information as described below.
We encourage you to check this Privacy Policy periodically, as we may make changes to it from time to time. We reserve the right to revise this policy at any time by updating this document without advance notice to you. The revisions are effective
immediately. Your continued use of the website constitutes your acceptance to any revisions of this Privacy Policy.
What Information is Collected
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Voluntarily Submitted Information
When you submit a form requesting our research papers, studies, newsletters, other resources and/or requesting some information or correspondence, we sometimes ask you for your name, email address, postal address, phone and/or other information.
Voluntarily submitted information may be subject to additional terms and restrictions agreed upon at the time the information was submitted. Nova Recovery Center collects and stores all voluntarily submitted information.
Information From Our Web Server Logs
When you visit any internet website, you automatically disclose certain limited information about yourself, such as your internet protocol (IP) address, the time of your visit, and the referring location (e.g., the website or page that offered a link to a Nova Recovery Center page). Information that can potentially be collected when you visit our website includes, but is not limited to: IP address, referring location, operating system information, and various browser details. Nova Recovery Center collects and stores all information automatically generated as you navigate our website.
Information From Recorded Phone Calls
When you contact Nova Recovery Center by phone, the call(s) may be recorded. Any non-personal or personal information you provide such as your name, phone number, location, and/or personal circumstances will be collected and stored in a HIPAA-compliant environment for lead generation and quality purposes.
How and When Information is Used
Personal information is data that can be used to uniquely identify or contact a single, specific person.
Nova Recovery Center does not knowingly make your personal information available to any third parties without your permission. When you provide personal information to us, we may use that information in one or more of the following ways:
- For the purpose for which it was provided (e.g., to provide services to you, contact you regarding services, to respond to your problems and comments);
- For system administration and other internal quality purposes;
- To keep you updated on Nova Recovery Center’s latest developments or to contact you for other informational, marketing, or promotional purposes if you choose to be contacted;
- When we believe in good faith that release is appropriate to comply with the law, to enforce our terms and conditions or to protect the rights, property or safety of users of this website or the public.
While your personal information helps us keep in contact with you and stay in touch with our users, we respect your decision not to be contacted by us in the future. You may opt out at any time. If you wish to opt out of future communications, please let us know by emailing us at admissions@novarecoverycenter.com (please include “Do Not Contact” in the subject line) or by writing to:
Nova Recovery Center
Attn: 601 Old Oaks Ranch Road Wimberley, TX 78676
How We Use Your Non-Personal Information
Non-personal data is data that does not permit direct association with any single, specific individual. Non-personal data includes, but is not limited to, language, location, occupation, zip code and area code. We may collect, use, transfer, and disclose non-personal information for any purpose, including providing aggregate non-personal information to third parties. Some examples of use include, but are not limited to, analyzing our website traffic and understanding which parts of our website or services are of most interest.
In the event that we combine non-personal information with personal information, the combined information is treated as personal information for as long as it remains combined.
More information here on how Google uses analytics data from our website.
How We Use “Cookies” and Other Technologies
We may use “cookies” (small data files that assign you a unique identifier) and other technologies, such as pixel tags and web beacons, to help us better understand user behavior, which parts of our website people have been visited, and to measure the effectiveness of advertisements and web searches. This information is non-personal information; however, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. You may use your browser’s preferences to disable
cookies, but understand that by doing so, you may cause certain aspects of the website to operate incorrectly or otherwise limit the functionality of the website.
Third parties that link on this site may use cookies or collect other information when you go to their site. We do not control the collection or use of your information by these companies. You should contact these companies directly if you have any questions about their collection or use of information about you.
How We Protect Your Information
We utilize appropriate security measures to safeguard your personal information against loss, theft, misuse, and alteration. We make reasonable efforts to protect the security of your personally-identifiable information and periodically review and enhance these methods as necessary. However, we make no guarantee that unauthorized, inadvertent disclosures will never occur. All submissions of information by you on our website are made at your own risk.
How Can I Correct Inaccuracies in My Information?
You may request to correct inaccuracies in your contact information. To submit corrections to your contact information please email us at admissions@novarecoverycenter.com.
Please include “Contact Information Correction” in the subject line of your email message. You may also submit your corrections in writing to: Nova Recovery Center 601 Old Oaks Ranch Road Wimberley, TX 78676
What If I Have Questions?
If you have any questions, concerns, or feel that Nova Recovery Center is not following its stated Privacy Policy, you may contact us at admissions@novarecoverycenter.com.
Please include “Privacy Policy Inquiries” in the subject line of your email message.
Privacy Policies for Drug Rehab Websites FAQs
A drug rehab website privacy policy explains how the center collects, uses, and protects visitors’ personal and health-related data—from web forms, cookies, and app usage—ensuring compliance with HIPAA, 42 CFR Part 2, and best practices like FTC’s Fair Information Principles
Rehab sites must adhere to:
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HIPAA for general health information protection, and
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42 CFR Part 2 for extra confidentiality on substance use records.
These laws require specific consent, limited disclosures, breach notices, and patient rights to access records
Common data includes:
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User-filled information (name, email, phone),
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Automatically captured data (IP, clickstream, cookies), and
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App metadata or call recordings—always with notice and user consent
Only under limited exceptions:
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With written consent,
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For medical emergencies, audits, or court orders,
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Via agreements like Qualified Service Organization Agreements (QSOA) to support care—never for marketing without permission
Visitors have rights to:
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Access and copy their data,
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Request corrections or limit uses,
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Withdraw consent and opt-out of communications,
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Receive breach notifications and file complaints without retaliation
Violations can result in fines, audits, enforcement actions, or license suspension. Patients can lodge complaints with the facility, HHS Office for Civil Rights, or state authorities—always protected against retaliation
More Time. More Joy. More You. Start Now.
WE ACCEPT MOST INSURANCES
Nova Recovery Center, via its Eudaimonia Recovery Homes app, takes your privacy seriously. Their privacy policy, effective December 9, 2011, details how they collect, use, and protect your personal and non-personal information—including voluntary submissions, web interactions, and potentially recorded calls—all kept within HIPAA-compliant systems and never shared for marketing without explicit consent.
They also outline your rights: the ability to correct data, opt out of communications, and raise concerns—whether via their admissions email or the Chief Privacy Officer. Cookies and app metadata are used responsibly to improve user experience, and security protocols are routinely reviewed to prevent misuse or breaches .
Your privacy is foundational to Nova and Eudaimonia’s care philosophy. If you have any questions or wish to exercise your rights—correct information, limit communications, or inquire about your data use—please email admissions@novarecoverycenter.com, or call (512) 605‑2955. Your confidentiality matters to us at every step of your recovery journey.
Our Drug and Alcohol Rehab Services in Texas
Freedom Starts Here. Take Back Your Life Today.
Same-Day Admissions in Austin Available.
Nova’s Comprehensive Continuum of Care Plan
90-Day Residential Alcohol and Drug Rehab
Our 90-day residential drug and alcohol rehab in Austin center provides a safe, comfortable, and supportive space for you to heal, learn, and recover. Unlike other 30 or 60-day programs, our long-term rehab program gives you more time to adjust to a new way of living, more time to practice the mental and spiritual tools you will use outside of rehab, and more time to acclimate into a recovery community. This 90-day time span promotes genuine and lasting change for sobriety that lasts long after inpatient rehab ends.
Drug and Alcohol Detox
Our medical detox programs treat all kinds of addictions and are tailored to meet your individual needs. We use a comprehensive assessment to design a personalized detox program that will ensure your comfort and safety throughout the withdrawal process. You’ll also have the opportunity to begin individual and group therapy to address any emotional issues and prepare for the transition into a rehab program. We believe this process provides the best foundation for continued sobriety.
Aftercare Program and IOP
Our Intensive Outpatient and Aftercare programs are designed to assist those who have graduated from our inpatient residential facility. Group sessions are available in Austin and Houston and provide structured addiction treatment sessions and recovery counseling in a safe, clinical setting. The first year of recovery can be difficult, but these support groups provide consistency, accountability, and peer support at a time when it’s needed most.
Sober Living Apartments
The transition from a residential rehab center into independent sober life is littered with obstacles. For this reason, we provide sober living homes and support programming for clients who need continued support as they make the transition. With regular drug and alcohol screenings, one-on-one sobriety coaching, and a safe, comfortable place to practice relapse prevention strategies, our sober living program is key to achieving an independent, substance-free life.
More Time. More Joy. More You. Start Now.
WE ACCEPT MOST INSURANCES
